Refund Policy

This Refund Policy applies to subscriptions for the syrflow.com platform. We believe in providing a service worth every dollar you pay, so we have a clear and fair refund policy.

You are eligible for a full refund if all of the following conditions are met:

• Your website received fewer than 100 visitors in the first 7 days of your subscription.
• You submit your refund request within 7 days of your subscription start date.

This means we guarantee a minimum level of visibility — if customers aren't reaching you, we refund your money.

We do not issue refunds in the following cases:

• The 7-day window from your subscription start has passed.
• Your website received 100 or more visitors during the first 7 days.
• You forgot to cancel before your renewal date.
• Your account was suspended or terminated due to a violation of our Terms of Service.

The same refund policy applies to annual subscriptions (fewer than 100 visitors within 7 days). After the 7-day window, annual subscriptions are non-refundable unless a technical fault on our side prevented service delivery entirely.

To request a refund, email team@syrflow.com with:

• Your account email address.
• Your subscription start date.
• The reason for your refund request.

We will respond within 3 business days. Approved refunds are processed within 5–10 business days.

If you were unable to use the Service due to a technical fault on our side, or were charged twice for the same period, we process refund requests immediately regardless of any time restrictions.

For refund enquiries, contact us at team@syrflow.com. We aim to respond within 3 business days.